Thank you for visiting our website. In the following, we would like to inform you about the handling of your data according to Art. 13 of the Basic Data Protection Regulation (DSGVO).
Responsible for the data collection and processing described below is the body named in the imprint.
Storage of the IP address
We store the IP address transmitted by your web browser strictly for the purpose of detecting, limiting and eliminating attacks on our websites for a period of seven days. After this period, we delete or anonymize the IP address. The legal basis is Art. 6 para. 1 lit. f DSGVO.
When you visit our websites, so-called usage data is temporarily stored on our web server as a log for statistical purposes in order to improve the quality of our websites. This data record consists of
the page from which the file was requested,
the name of the file,
the date and time of the request,
the amount of data transferred,
the access status (file transferred, file not found),
the description of the type of web browser used,
the IP address of the requesting computer, which is shortened so that a personal reference can no longer be established.
The aforementioned log data is only stored anonymously.
In order to protect your data from unwanted access as comprehensively as possible, we take technical and organizational measures. We use an encryption procedure on our pages. Your data is transferred from your computer to our server and vice versa via the Internet using encryption. You can recognize this by the fact that the lock symbol is closed in the status bar of your browser and the address line begins with http://https://.
Data transfer to third countries
In some cases, we transfer personal data to a third country outside the EU. In each case, we have taken care to ensure an appropriate level of data protection:
In the case of Google Analytics, Google DoubleClick and Google Tag Manager (USA), an adequate level of data protection follows from the corresponding participation in the Privacy Shield agreement (Article 45 (1) DSGVO).
We use session cookies and permanent cookies on our websites. The processing is based on Art. 6 para. 1 p.1 lit. f DSGVO and in the interest of optimizing or enabling user guidance and adapting the presentation of our website.
Google Publisher Tags
You can prevent the collection as well as the processing of your data by Google Publisher Tags by deactivating the execution of script code in your browser or by installing a script blocker in your browser (you can find this, for example, at www.noscript.net or www.ghostery.com).
The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, since we have activated IP anonymization on this website, your IP address will be shortened by Google beforehand within member states of the European Union. Only in exceptional cases will the full IP address be transferred to a Google server in the USA (an adequate level of data protection exists according to Art. 45 (1) DSGVO through Google's participation in the Privacy Shield) and only shortened there.
You can revoke the processing at any time. Please use one of the following options for this:
You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available under the following link.
You can additionally prevent collection by Google Analytics by clicking on the following link. An opt-out cookie will be set, which permanently prevents the future collection of your data when visiting this website:
Click here to object to the processing of your data by Google Analytics.
Google Tag Manager
We also use Google Tag Manager to better evaluate user behavior based on pseudonymized user data. Google Tag Manager is a solution that allows website tags to be managed via an interface.
We use Google remarketing technologies
We use cross-device remarketing technologies from Google so that you can be shown targeted advertising on other websites based on your visit to our websites. The data processing is based on your consent according to Art. 6 para. 1 lit. a DSGVO.
How does remarketing work?
When you visit our websites, it is possible that Google retrieves recognition features for your browser or terminal device (e.g. creates a so-called browser fingerprint), evaluates your IP address or stores a recognition feature in the form of a small text file on your terminal device (e.g. a so-called third-party cookie). It is also possible that Google links your visit to our website with one or more of these recognition features and stores them in order to show you our advertising on other pages on the Internet. The recognition features described above are designed as pseudonyms and can be used by Google to recognize your terminal device on other websites. If, for example, you visit a page that participates in Google's display advertising network (i.e. displays advertising on behalf of Google), Google can recognize your terminal device and your browser on the basis of the above-mentioned features. We can also provide our websites with so-called "remarketing tags". This means that we can include keywords in our web pages that contain statements about the content of the page displayed (such as product or service categories). The keywords we use do not contain any personal or sensitive information. Google receives and stores these keywords for the above-mentioned recognition features. If you visit a page that we have tagged with a certain product category, Google stores this keyword and assigns it to your recognition features. This enables us to commission Google to display advertisements on other websites that are based on the pages we visit. If you visit another website that participates in Google's display advertising network, Google can use the recognition features and the keywords stored for these recognition features to determine whether and, if so, which of our advertisements should be displayed to you. You can find more information on how Google remarketing technologies work at: www.google.com/policies/technologies/ads/.
What does cross-device remarketing mean?
If you log in to Google services with your own credentials or use one or more Google accounts, Google can link the recognition features of different browsers and devices. Thus, if Google has each created its own recognition feature for the laptop, desktop PC or smartphone or tablet you use, these recognition features can be assigned to each other as soon as you use or have used a Google service with your login data. In this way, Google can also target our advertising campaigns beyond end devices. However, Google will only do this if you have agreed to this data processing with Google in the past.
You have the option to make settings for advertising
You can object to this form of advertising at any time. To do so, please visit this page at support.google.com/ads/answer/2662922 and deactivate personalized advertising. Please note that these settings may not affect all end devices and browsers. More information is also available at https://support.google.com/ads/answer/2662922.
Newsletter registration and dispatch
You can order a newsletter on our website. Please note that we require certain data (at least your e-mail address) to register for the newsletter.
The newsletter will only be sent if you have given us your express consent pursuant to Art. 6 (1) p. 1 lit. a DSGVO. After placing an order on our websites, you will receive a confirmation e-mail to the e-mail address you provided (so-called double opt-in). You can freely revoke your consent at any time. You can easily revoke your consent, for example, by clicking on the unsubscribe link in every newsletter.
As part of the newsletter registration, we store additional data beyond the data already mentioned, insofar as this is necessary so that we can prove that you have ordered our newsletter. This may include the storage of the full IP address at the time of ordering the newsletter, as well as a copy of the confirmation email sent by us. The corresponding data processing is based on Art. 6 para. 1 lit. f DSGVO and is carried out in the interest of being able to account for the legality of the newsletter dispatch.
Online parking space booking and payment
We offer you the option of booking parking spaces in advance on our website. In order to be able to use this service, you can either register with a customer account or make a guest booking. For both options we need your first and last name as well as your address and email address. The data is collected on the basis of Art. 6 Para. 1 lit. b GDPR. You can provide further information, but you do not have to. We use the data that you transmit to us as part of the registration or your inquiries only to process the online parking space booking (our partner is Rezcomm, based in Exeter, Great Britain). The processing of the data takes place exclusively in Germany. The data is automatically deleted from our system if there are no retention periods or the data is not still required in individual cases (for example in the case of open claims to collect the claims or call up the booking management.
ReCAPTCHA ist used as part of online parking space booking. ReCAPTCHA collects personal information from users to dertermine if they are people and not a bot to prevent spam. The reCAPTCHA algorithm checks wheter a Goolge cookie has been placed on the computer used. An additional reCAPTCHA-specific cookie is then added to the user´s browser, which enables a complete snapshot of the user´s browser windowd at that point in time.
Information gathered includes:
- all cookies placed by Google over the last 6 months
- how many mouse clicks you`ve made on that screen (or touches on a touch device)
- the CSS Information on that page
- the date
- the language your browser is set to
- any plugins you have installed on the browser
You can read Google´s terms and privacy for more information https://policies.google.com/privacy?hl=de.
As part of the booking process, your credit card details are also collected (card type, card holder, card number, expiry date, card verification number). This data collection is also carried out on the basis of Art. 6 Para. 1 lit. b GDPR. The payment data will be deleted after a period of time. The card payment is carried out by our Level 1 PCI-DSS compliant external payment service provider (Payone based in Frankfurt, Germany). With the payment methods Sofortüberweisung, Giropay and iDeal, you will be redirected to your bank's online banking and log in with the usual login.
When booking a parking space, there may be a shortened right of withdrawal if the time of booking and the booked entrance are less than 14 days apart. Because of this it your right of withdrawl expires. You can give your consent via the pop-up window during the booking process.
You have the possibility to contact us via a web form. To use our contact form, we need your name and e-mail address. You can provide further information, but you do not have to.
We use the information you provide when contacting us on the basis of Art. 6 Para. 1 lit. b DSGVO or Art. 6 Para. 1 lit. f DSGVO in the interest of being able to answer your inquiry as simply, quickly and customer-oriented as possible. Your data will only be processed to answer your inquiry and will be deleted after a period of time. Your data will not be passed on to third parties.
We use Google Maps to display maps and to create directions. Google Maps is operated by Google Ireland Limited, Gordon House, 4 Barrow St., Dublin, D04 E5W5.
If you use the Google Maps map, e.g. by clicking on our locations listed there, we do not collect any data from you. However, to our knowledge, information about your use of Google Maps (in particular the IP address of your computer) may be transmitted to a Google LLC server in the USA and stored there. The processing of personal data using technically necessary cookies and your IP address is based on the legal basis of Art. 6 para. 1 p. 1 lit. f DSGVO in the interest of designing our website as optimally as possible for you. We have no influence on the further processing of data by Google LLC.
If you do not agree with the data processing by Google LLC, please refrain from using the map or deactivate the Java Script function in your browser to obtain only a restricted view.
Embedded YouTube videos
On some subpages, we embed YouTube videos into our website. Calling up these sub-pages leads to YouTube content being reloaded. In this context, YouTube also receives your IP address, which is technically required to retrieve the content. We have no influence on the further processing by YouTube.
Further order processors
We pass on your data to service providers as part of commissioned processing pursuant to Art. 28 DSGVO, who support us in the operation of our websites and related processes. These are, for example, hosting service providers. Our service providers are strictly bound by instructions to us and are contractually obligated accordingly.
In the following, we will name the order processors with whom we work, if we have not already done so in the preceding text of the data protection declaration. If data is transferred outside the EU or EEA in this context, we provide information on the appropriate level of data protection.
team neusta GmbH
Purpose: Website maintenance and support
Adequate level of data protection: Processing only within the EU/EEA.
Bounty Communication Group GmbH (Germany)
Purpose: Newsletter distribution
Your rights as a user
When processing your personal data, the GDPR grants you certain rights as a website user:
1. right of access (Art. 15 DSGVO):
You have the right to request confirmation as to whether personal data concerning you is being processed; if this is the case, you have a right to information about this personal data and to the information listed in detail in Art. 15 DSGVO.
2. right to rectification and erasure (Art. 16 and 17 GDPR):
You have the right to request without undue delay the rectification of any inaccurate personal data concerning you and, where applicable, the completion of any incomplete personal data.
You also have the right to request that personal data concerning you be deleted without undue delay, provided that one of the reasons listed in detail in Art. 17 DSGVO applies, e.g. if the data is no longer required for the purposes pursued.
3. right to restriction of processing (Art. 18 DSGVO):
You have the right to request the restriction of processing if one of the conditions listed in Art. 18 DSGVO applies, e.g. if you have objected to the processing, for the duration of any review.
4. right to data portability (Art. 20 DSGVO):
In certain cases, which are listed in detail in Art. 20 DSGVO, you have the right to receive the personal data concerning you in a structured, common and machine-readable format or to request the transfer of this data to a third party.
5. right to object (Art. 21 DSGVO):
If data is collected on the basis of Art. 6 (1) (f) (data processing for the protection of legitimate interests), you have the right to object to the processing at any time on grounds relating to your particular situation. We will then no longer process the personal data unless there are demonstrably compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or the processing serves to assert, exercise or defend legal claims.
6. right to lodge a complaint with a supervisory authority.
Pursuant to Art. 77 DSGVO, you have the right to lodge a complaint with a supervisory authority if you believe that the processing of data concerning you violates data protection provisions. The right of complaint can be asserted in particular before a supervisory authority in the Member State of your residence, workplace or the place of the alleged infringement.
Contact details of the data protection officer
Our company data protection officer will be happy to provide you with information or suggestions on the subject of data protection:
Dr. Uwe Schläger
datenschutz nord GmbH
Phone: 0421 69 66 32
Here you can find our general information obligation according to §13 DSGVO