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Check-in at the counter

Please allow enough time at the airport for check-in and security. We recommend that you arrive at the airport at least 2.5 hours before departure. Please queue directly at the check-in and then go directly to the security check. If you do not require check-in and already have boarding passes, please arrive at the aviation security checkpoint no later than 60 minutes prior to the start of your boarding.

If you check in at the counter you will need the following documents:

  • flight ticket
  • ID or passport
  • depending on the travel destination, possibly a visa 

Please note that you need to check in at the check-in counter well before departure. Check-in generally closes 60 minutes before take-off.

Online Check-in

Check in conveniently online. Many airlines offer you the possibility to check in with ease before your flight – online via computer or mobile phone.

In some instances you will also be able to choose your desired seat in the airplane or print the boarding pass. Seeing as the airlines proceed differently in this area, kindly contact the airline directly. Also, when checking in online, please arrive at the aviation security checkpoint no later than 60 minutes before the start of your boarding.

Night-before check-in

If you have booked an entire flight well in advance, certain airline companies will offer you a convenient service: you can check in your luggage the night before departure and receive your boarding pass with a reserved seat. Simply present your ticket, passport or ID and, if applicable, your visa.

A service fee may be charged by airline companies for night-before check-in. Please ask your airline company if and to what amount such a fee would apply.

Important note: should your ticket be set aside at the travel agency, please bear in mind the opening times of the travel agency.

Detailed information may be obtained from the airline.